Support Center

Support Center

Have an issue? Here you can find Guides, Tutorials, Support Articles, FAQs, and information to contact a support agent.

Popular Guides and Tutorials

Getting Started with your Gaming PC

A guide on unboxing and setting up your Gaming PC for the first time.

Connecting to your Wireless Network

A tutorial on how to connect to your WIFI network so you can get online.

Get more FPS from your Games

Principles that will help you optimize your in-game settings for smoother performance.

Frequently Asked Questions

Can I upgrade individual components of my gaming PC after purchase?

Yes you can. Keep in mind however that our limited warranty does not cover third party items, upgrades, additions, and software not sold by us.

We use a mix of major and in-house brands to assemble our products, depending on availability. While all components will be shipped according to the specifications requested, unless otherwise stated we cannot guarantee specific brands and models.

Please make sure to check your tracking number. If the tracking shows delivered but you cannot find your package, please contact us for assistance.

At the moment we only shipped to the US

All of our gaming computers are tested for performance and functionality before they are shipped. This ensures that your computer is running and the correct temperatures and performing according to specification. Please contact us if you are experiencing performance issues with your system.

Contact Us

Hours of Operation: Weekdays 10:00AM - 5:00PM Eastern

Latest Support Articles

Sound Issues

Symptoms Causes Incorrect Audio Settings: Outdated or Incorrect Drivers: Hardware Issues: Software Conflicts: Windows Updates: Solutions Check Audio Settings: Update Audio Drivers: Inspect Hardware Connections:

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